12/04/2021
Requirements:
Experience: Minimum 5 years in supervisory level.
Qualification: Degree or Diploma
Language: English speaking, reading and writing.
Computer literacy in Microsoft Word, Excel and Power Point
Must have a valid Qatari Driving License
Age: Between 30 to 45 years.
Good in decision-making, problem solving and communication skills.
Duties:
Overseeing the overall functions of the SERVICES on behalf of the COMPANY.
Supervising the Head Messenger, Mail Shuttle Drivers, Messengers and Reprographic Assistants, Office Support Assistant, Office Helper, Storekeeper, Handyman and Convention Assistant, General clerks & Technical Assistants.
Manpower planning, rotations and placements for the Head Messenger, Mail Shuttle Drivers, Messengers and Reprographic Assistants
Ensure that the SERVICES are delivered in excellent, orderly and proper manner.
Preparation of weekly reports and monthly reports to the COMPANY as per the requirements for performance measurements and payment processing.
Attending meetings weekly and monthly meeting upon invitation by COMPANY. The Operation Supervisor will act on behalf of the client in the meeting.
Acting as liaison contact for the client to the COMPANY.
Responsible for preparation, correctness and submission of the personnel time sheets under his supervision for verification by the COMPANY in the monthly report.
Handle all enquiries related to mail services from COMPANY's personnel.
Handle all enquiries related to client's claims by the COMPANY.
Responsible for maintaining good relations between client and ensuring the personal disagreements do not surface during working hours.
Responsible for reporting as soon as possible any incidents involving client to COMPANY REPRESENTATIVE, no later than one hour after the incident.
Checking and reporting attendance, performance and the activities of the Head Messenger and Messengers.
Supervisor shall at all times to provide 24-hour mobile telephone contact between COMPANY and client.
Ensuring that COMPANY vehicles assigned to respective personnel properly used according to COMPANY's Transportation Policy, Qatari Transportation Law and Ras regulations. These vehicles must always be in excellent condition.
Must work in hand with COMPANY's Transport and Travel Section for scheduled and periodic maintenance of assigned vehicles.