28/05/2022
Good Job Opportunity in IT Managerial Role, especially for anyone with Insurance Background. Please find more detail as below:
Job responsibilities:
• Coordinates day-to-day user support activities, ensuring timely and accurate resolution of user problems and concerns with respect to computer hardware and software.
• Coordinates the implementation of projects and work requests involving installation, repair, and upgrade of IT hardware and/or software, as approved by management.
• Manages information technology assistance and support services delivered by staff in a Help Desk environment through the telephone or internet.
• Recommends and drafts or participates in the drafting of information technology and user support policies and procedures for the unit.
• Serves as the principal point of expertise for the unit on all technical issues associated with IT systems, server, hardware, applications, systems administration and database administration; consults with and collaborates as appropriate with users in the structuring and development of IT and data requirements.
• Coordinates, and monitors data security for the unit; creates and maintains backups, logs, and journals, and coordinates data recovery as needed.
• Prepares and delivers or oversees delivery of formal and informal training and instruction to users regarding use of unit hardware; creates and maintains user manuals and handbooks, as appropriate.
• Make plan, coordinate, and oversee the design, development, and management of the unit's web site, as appropriate to the needs of the unit.
• Participates in the development of operating goals and objectives for the unit; recommends, implements, and administers methods and procedures to enhance operations.
• Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.
• Performs miscellaneous duties supporting the mission of the unit as needed.
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Work Conditions & Other Benefits:
• Working hour: 8:30-17:30 (Lunch break 12:00-13:30)
• Public holidays comply by labor law
• Annual Leave: 18days/year
• NSSF
• Seniority pay
• Birthday packet