Pillars Homecare Services

22/05/2025

True Fact.

Tuesday Tip

Nurturing a Long-Term Nanny Relationships
Regular Acknowledgment Boosts Morale

Consistently acknowledging and celebrating your nanny's efforts, whether through small gestures or anniversary celebrations, boosts morale and reinforces their dedication to your family.

Excerpts from: Celebrating Milestones: Nurturing a Long-Term Nanny Relationship -
https://buff.ly/YvV3hNd

22/05/2025

Hard Conversations? Here’s How to Speak Up Respectfully.
Every domestic worker deserves a fair, honest workplace. At Pillars Homecare Services, we empower our nannies to have tough but respectful conversations with employers. Here’s how:

Speak calmly, not emotionally.

Focus on facts, not blame.

Listen as much as you speak.

Be respectful, but stand firm.

Tough talks build trust. Speak with confidence—you matter!

20/05/2025

Today, I want to speak directly to the hardworking, courageous, and resilient individuals who form the backbone of so many homes—our domestic workers.

To each of you: thank you. Thank you for showing up every day with dedication, for caring for children who aren’t your own as if they were, for keeping homes clean and warm, for preparing meals, and for making life easier for the families you serve.

Your work is not small. It is not invisible. It is powerful. It matters.

Many of you have made sacrifices—leaving your own families behind to care for others, working long hours, sometimes in silence, and often without the recognition you truly deserve. But today, I want to say clearly: you are seen. You are valued. You are appreciated.

Being a domestic worker takes strength, intelligence, and heart. You manage time, care for others, adapt to different homes and expectations, and do so with incredible grace. Never doubt the importance of what you do.

You also have the right to be treated with respect and dignity. You deserve fair wages, rest, kindness, and safe working conditions. Don’t be afraid to speak up for yourself, to ask questions, to seek support when needed. Your voice matters.

And remember—you are not alone. There are people, organizations, and communities that stand with you and believe in your rights and wellbeing. Pillars Homecare Services, for example, exists to support you, protect you, and ensure that your work is recognized and respected.

So, keep holding your head high. Be proud of who you are and the work you do. The homes you care for are better because of you. And the world is a better place because of your strength.

Thank you for everything you do.

Send a message to learn more

15/05/2025

Frequently Asked Questions (FAQs) About Domestic Workers
1. Who is considered a domestic worker?

A domestic worker is someone employed to perform household tasks such as cleaning, cooking, childcare, eldercare, gardening, or driving within a private home.
2. Do domestic workers have legal rights in Kenya?

Yes. Domestic workers in Kenya are protected under the Employment Act and are entitled to fair wages, rest days, annual leave, and other rights like any other employee.
3. What is the standard working time for a domestic worker?

Typically, a domestic worker should work a maximum of 52 hours per week (for live-in workers) or 45 hours per week (for live-out workers), including breaks.
4. Are employers required to provide a contract?

Yes. It is highly recommended and in some cases required to have a written contract outlining job duties, working hours, salary, rest days, and other terms of employment.
5. How much should I pay a domestic worker?

Wages depend on experience, duties, and location, but employers should pay at least the minimum wage set by the Kenyan government and adjust based on qualifications and workload.
6. Is it necessary to register domestic workers with NSSF and NHIF?

Yes. Employers are legally required to register their domestic workers with the National Social Security Fund (NSSF) and the National Hospital Insurance Fund (NHIF).
7. Can a domestic worker get leave days or off days?

Yes. Domestic workers are entitled to one rest day per week, annual leave (21 days after 12 months of service), and public holidays off, unless otherwise agreed upon with proper compensation.
8. How can I ensure a good working relationship with my domestic worker?

Clear communication, respect, timely payment, providing a safe work environment, and regular feedback help build a healthy employer-worker relationship.
9. Can I terminate a domestic worker's services at any time?

Termination should follow legal procedures, including notice or payment in lieu of notice, and a valid reason must be given. Unfair dismissal can lead to legal consequences.
10. What should I do if I have concerns about a domestic worker’s performance?

Discuss your concerns openly and respectfully. If necessary, offer additional training or support. For persistent issues, follow proper disciplinary or termination procedures.

Send a message to learn more

31/01/2025

https://www.nannyjob.co.uk/blog/what-it-takes-to-be-a-great-nanny-beyond-the-cv/?fbclid=IwY2xjawIJXv5leHRuA2FlbQIxMQABHdTCX3VToB3Xx-p29jehw57ueUr0pylok4OwCBj9El92IllX8QgqvBZr-A_aem_8V6W-O86b0sZbKv7g2FBww

Being a nanny is a rewarding yet challenging role that goes far beyond the basics of childcare. While your CV might highlight your experience and qualifications, there are many other essential skills that make a nanny exceptional. From emotional intelligence to adaptability, these qualities are the....

18/01/2025

REQUIREMENTS FOR DOMESTIC MANAGER PLACEMENT*
1. Copy of National ID both sides
2. Full photo
3. Contact of close next of kin (mum, dad or sibling)
4. Contact of former employer
5. Years of experience and places worked
6. Highest level of education. Name of school/college and year of graduation.
7. Current Location
8. Any cooking skills of African/English/French dishes
9. Training and certificate earned
10. Able to pay for your fare to the work station

Get in touch with us Pillars Homecare Services

17/01/2025

03/12/2024

Are you a form four or grade eight school leaver with great love for children especially under 5 years of age and wish to get into domestic work as a launch pad for your career? please get in touch for further interview.

27/11/2024

We hope this message finds you well. As part of our commitment to championing the rights and dignity of domestic workers, House Managers Agencies Association is proud to participate in the 16 Days of Activism Against Gender-Based Violence (GBV).

This year’s theme reminds us of the urgent need to protect domestic workers and create safer workplaces.

🎥 We’re creating a powerful video to highlight the real experiences of domestic workers who have faced GBV while at work. This initiative aims to raise awareness and inspire meaningful change.

We need your support:
1️⃣ Share your story anonymously via this link: https://ngl.link/hmaa83007
2️⃣ Spread the word! Share this message with domestic workers, agencies, or anyone in your network who might want to contribute.

Your voice matters! Together, let’s shed light on these issues and advocate for safer, more dignified workplaces.

Thank you for standing with us in the fight to end GBV. 💪🧡