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Monday 09:00 - 17:00 Tuesday 09:00 - 17:00 Wednesday 09:00 - 17:00 Thursday 09:00 - 17:00 Friday 09:00 - 17:00

Retail Trade Association Of Kenya-RETRAK

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Retail Trade Association Of Kenya-RETRAK

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The voice of the retail industry with intention to provide retailers with a central representative body to government agencies, parliament among others.

Influence
RETRAK is a powerful, unified retail voice. We drive and shape the retail agenda whilst making sure ones own business priorities are reprented
Lobbying
RETRAK campaigns and lobbies for the retail sector ensuring that the industry’s voice is heard at the relevant platforms

Industry Information
RETRAK holds networking events. These events are an ideal forum for our members to meet up and discuss the latest industry issues. Engaging with Government, media and other stakeholders in the identified areas for the development of the retailers, with an objective to improve the retail environment in Kenya.

01/10/2026

Today, the Retail Trade Association of Kenya (RETRAK) leadership and key stakeholders have convened a constructive consultative meeting with the KRA(KENYA REVENUE AUTHORITY) on the Stock Management Functionality for electronic invoicing.

As the voice of formal retail in Kenya, RETRAK remains committed to advocating for a fair, predictable, and supportive operating environment for our members.

We appreciate the KRA team for their open engagement and commitment to continuous dialogue. By working together, we can build tax administration processes that support business growth, safeguard jobs, and drive economic development.

Stay tuned as we continue to engage relevant stakeholders on key policy priorities for the retail trade sector!

01/10/2026

As Parliament discusses the To***co Control (Amendment) Bill, we need an honest conversation about the laws already in place. Retailers support protecting children, but the weakest link remains awareness, implementation and enforcement.

The Ministry of Health must invest more effort in helping retailers and the public understand existing requirements, while ensuring they are applied consistently. Any new rules on sales near schools, licensing and packaging must be clear enough to work at the shop counter.

A stronger law alone will not protect children if the rules we already have are not enforced.

30/09/2026

As we continue strengthening engagement with key stakeholders, RETRAK will engage the Kenya Revenue Authority (KRA) on the Stock Management Functionality for Electronic Invoicing.
📅 1 October 2026
🕥 10:30 AM
The engagement provides a platform for retailers to share industry perspectives, raise concerns and seek practical solutions that support compliance while recognising the realities of retail operations.

Strengthening partnerships. Amplifying the retail sector’s voice.

30/09/2026

By strengthening food redistribution, we can reduce waste, address food insecurity, and ensure surplus food reaches those who need it most.

Together, we can make a difference.

22/09/2026

RETRAK was pleased to convene the NSE–RETRAK Breakfast today at the Nairobi Securities Exchange, bringing together retail sector stakeholders for a practical conversation on governance, financial readiness, fundraising and exit opportunities.

A key highlight was the NSE Fundraising and Exit Opportunities Masterclass, which explored how businesses can leverage capital markets to:

📌 Access diverse pools of local, regional and international capital
📌 Raise long-term funding through equity, bonds, rights issues and other instruments
📌 Strengthen corporate governance and investor confidence
📌 Create structured liquidity and exit opportunities for shareholders
📌 Prepare businesses for sustainable growth and succession

The session also highlighted the Ibuka Programme for SMEs, the NSE Invoice Factoring Platform, the Sustainability Finance Centre of Excellence, and the Unquoted Securities Platform (USP) as solutions and programmes supporting businesses at different stages of their growth journey.

For Kenya’s retail sector, access to appropriate capital, strong governance and investment readiness can play an important role in building resilient and scalable businesses.

RETRAK appreciates the Nairobi Securities Exchange and all members and stakeholders who participated in this important engagement.

Together, we continue to unlock opportunities for a stronger, more resilient retail sector.

21/09/2026

RETRAK participated in the inaugural Nairobi Business Breakfast Forum 2026, convened by the Nairobi City County Government in partnership with the Kenya National Chamber of Commerce and Industry, Nairobi Chapter.

Held under the theme, “Jenga Biz, Jenga Nairobi: Partnering for a Thriving Nairobi Economy,” the forum brought together government leaders, legislators, regulators, development partners and the business community to engage on the cost and ease of doing business, trade linkages, investment, infrastructure, urban planning, security and digital transformation.
Our participation reflects RETRAK’s commitment to ensuring that the retail sector has a strong and consistent voice in decisions affecting Nairobi’s business environment. We continue to advocate for predictable and harmonised licensing, proportionate compliance requirements, efficient county services, improved market infrastructure, fair regulatory enforcement and policies that support investment, employment and affordable consumer prices.
Effective advocacy goes beyond attending forums. It requires presenting evidence from businesses, building constructive relationships with decision-makers, securing clear commitments and tracking implementation. RETRAK remains committed to working with Nairobi City County and other stakeholders to translate public-private dialogue into practical reforms for retailers of all sizes.

18/09/2026

The current tax burden on imported tiles is hurting more than importers it is increasing construction costs, delaying projects and threatening over 15,000 jobs across distribution, retail and installation.

With local manufacturers able to meet only about 40% of demand, excessive taxation risks creating shortages, limiting consumer choice and making affordable housing even less affordable.

We support local manufacturing, but protection must be balanced. The 35% import duty already provides a strong tariff barrier. Removing the additional excise duty and Export and Investment Promotion Levy would protect consumers, jobs and investment while allowing local industry to grow competitively. It is also looking like a creation of a Monopoly.

Lee Kinyanjui Wambui Wamwiri Mbarire Mbs Kenya Association of Manufacturers Competition Authority of Kenya

17/09/2026

AUGUST 2026 RETAIL LOSS BRIEF | Shared Retail Risk Intelligence
The August 2026 retail loss data highlights several important patterns across the retail sector:
📊 771 incident records
💰 KES 825,000 reported loss value
📈 KES 1,070 median incident value
🔁 35 repeat-offender flags
Key observations:
📍 Nairobi and Mombasa accounted for 49.5% of total network loss value, while five core counties accounted for 72.2% of incidents.
⏰ 63.4% of incidents occurred between 2 PM and 9 PM, with 3 PM recorded as the peak hour.
🛒 Mystery-shopping data also recorded an 18.9% customer redirection rate, highlighting potential losses occurring before transactions reach the till.
The data provides a useful view of where, when and how retail loss is occurring, and the areas that may require closer attention.
Read the full Retail Loss Brief for more insights.

08/09/2026

RETRAK Team was pleased to participate in the Members Meet & Grow session, contributing to an important conversation on retail market access, business readiness and sustainable growth.
The session highlighted the importance of understanding retail requirements, building operational capacity, and strengthening leadership and decision-making for sustainable business growth.

Thank you to Federation of Women Entrepreneurs Kenya - FOWEK for convening this valuable engagement and to all participants for the meaningful discussions.
Meet. Trade. Grow.

04/09/2026

As the Danish Strategic Sector Cooperation (SSC) Food Safety Programme concludes, RETRAK would like to acknowledge its important contribution to Kenya’s food redistribution journey.
Through Pil Holm Maagaard, the Danish SSC responded positively when we raised the need to develop national food redistribution guidelines. They facilitated a valuable training in Copenhagen, which helped us develop an action plan that became the foundation for drafting the guidelines.
What began as an identified need was transformed into a clear and practical pathway towards safer and more coordinated food redistribution in Kenya.
Thank you, Pil, and the entire Danish SSC team, for listening, responding and supporting this important work. Your contribution will continue to be felt as Kenya strengthens its systems for reducing food waste and redirecting safe, surplus food to those who need it.

Address

Ojijo Plaza
Moi

Opening Hours

Monday	09:00 - 17:00
Tuesday	09:00 - 17:00
Wednesday	09:00 - 17:00
Thursday	09:00 - 17:00
Friday	09:00 - 17:00

Telephone

+254 721 362 895

Website

https://www.retrak.co.ke/

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