17/01/2021
Operations Manager (40-42k)
● Establishes restaurant business plan by surveying restaurant demand; conferring
with people in the community; identifying and evaluating competitors; preparing
financial, marketing, and sales projections, analyses, and estimates.
● Meets restaurant financial objectives by developing financing; establishing
banking relationships; preparing strategic and annual forecasts and budgets;
analyzing variances; initiating corrective actions; establishing and monitoring
financial controls; developing and implementing strategies to increase average
meal checks.
● Attracts guests by developing and implementing marketing, advertising, public
and community relations programs; evaluating program results; identifying and
tracking changing demands.
● Controls purchases and inventory by meeting our accountants, negotiating prices
and contracts; developing preferred supplier lists; reviewing and evaluating
usage reports; analyzing variances; taking corrective actions.
● Maintains operations by preparing policies and standard operating procedures;
implementing production, productivity, quality, and guest-service standards;
determining and implementing system improvements.
● Maintain constant communication with management, staff, and vendors to
ensure proper operations of the organization
● Develop, implement, and maintain quality assurance protocols
● Grow the efficiency of existing organizational processes and procedures to
enhance and sustain the organization’s internal capacity
● Actively pursue strategic and operational objectives
● Ensure operational activities remain on time and within a defined budget
● Track staffing requirements, hiring new employees as needed
● Oversee accounts payable and accounts receivable department
● Lead, motivate, and support a large team within a time-sensitive and
demanding environment, including setup and implementation of career
development plans for all direct reports and problem resolution
● Manage timely data collection to update operations metrics to achieve
productivity targets, reduce cost per unit, eliminate errors, and deliver
excellent customer service
● Partner with cross-functional support teams in improving the proprietary
tools and systems
● Work closely with legal and safety departments to make sure activities
remain compliant
● Oversee materials and inventory management
● Conduct budget reviews and report cost plans to upper management
MUST HAVE:
● 2+ years’ proven experience in an Multi outlet operations management position
● Strong budget development and oversight skills
● Excellent ability to delegate responsibilities while maintaining
organizational control of branch operations and customer service
● Highly trained in conflict management and business negotiation processes
● Knowledge of general business software and aptitude to learn new
applications; proficiency in Microsoft Office (Word, Excel, Outlook)
Please send resume to [email protected] for WhatsApp to 96314920. Need to be HK resident to apply.
