An award winning caring service aimed at individuals and healthcare organisations
Whether you're a relative looking for high-quality homecare for an elderly or disabled relative or a healthcare establishment in urgent need of nursing, care and support staff, First City Care Group can help. Our flexible, highly trained staff are extremely competent and are always instantly able to provide a first-class health and social care service, regardless of how specialist your needs may be. Over the last 20 years First City Nursing Services has developed from a family run homecare provider into a well-known and highly reputable supplier of staff to a vast range of outlets within the world of Health and Social Care across Wiltshire and Gloucestershire. Still under the same family of owner /directorship and with the unchanged ethos where people using services from First City are to enjoy a person centred experience of high quality care .Where service users will be able to be as involved as possible in detailing and directing their own care encompassing their wishes and meeting their needs. With a head office in Swindon and an office on the Isle of Wight, First City Care Group provide staff to meet the needs of the customer with homecare visits starting from ¼ of an hour at a time right up to 24 hour care wherever it’s needed. First City Care Group utilise skills and training to ensure their staff are able to reach all service users irrespective of what some may see as individual complexity. The organisation provides stringently recruited Nurses and Carers from its agency department to hospitals both NHS and in the private sector as well as care homes and day centres and indeed, wherever a service may be required. Organisations feel safe with staff from First City where there is a clear and transparent recruitment process which has to be completed prior to anyone being accepted for the company and having contact with it’s clientele. First City Management team are long serving with the organisation and retention of staff at all grades is extremely high. Applications from those with a desire to make a significant difference to the way a person lives/feels about their life are welcomed by First City Care Group. Going over and above the call of duty is a daily occurrence for those representing this organisation and those additional touches are both prevalent and vital in what sets First City apart from some of its competitors. Being able to reach service users with a range of needs across a number of departments including, Supported Living placements, Extra Care within 4 Schemes, Guide Services for those with sight and hearing loss, Homecare across a large geographical area as well as the huge scope able to be offered by the agency means that First City Care Group are able to make a difference where it’s needed and by whom. First City are also proud to be associated with First City Training from where all staff receive all mandatory training as well as a wealth of other short and much longer courses and qualifications for staff development within health and social care. These courses are available both to internal as well as external organisations. Regulated by CQC and with a desire to exceed the essential standards across the board the company welcomes inspections and audits and incorporate any feedback into improvement and development. With innovative and stringent recruitment criteria the organisation has become a centre of excellence when selecting, inducting and developing staff. At First City the managers are very open, honest and transparent towards staff and Service users and people have come to appreciate this approach as it is reliable and trustworthy. Teamwork and a philosophy of no ‘I’ in team is key to every success within this organisation. First City have a dynamic and innovative approach to the range of services offered and are able to assist other organisations in the form of management and compliance consultancy as well as recruitment on a temporary, Temp-Perm or permanent basis. Call us today to discover more about any of the services that have been discussed in brief above, your telephone call could be a life changing one.
