04/12/2025
🚢✨ Strategic Account Manager – Freight Forwarding | Southampton ✨🚚
Are you a relationship-driven freight forwarding professional who loves nurturing clients rather than chasing new business? This is your chance to take ownership of an established portfolio within a respected global logistics brand! 🌍📦
Join a supportive, people-first team where you’ll act as the vital link between customers and operations — ensuring service excellence, smart commercial decisions, and long-term client satisfaction.
💼 What you’ll be doing:
• Strengthening customer relationships and becoming their trusted point of contact
• Updating tariffs & rates with commercial confidence
• Monitoring KPIs to ensure seamless service delivery
• Working closely with operations to solve challenges quickly
• Producing reports, analysing data & supporting debtor management
• Attending customer visits to keep relationships strong and proactive
🌟 What we’re looking for:
✔ Freight forwarding or logistics experience
✔ Confident communicator & natural relationship builder
✔ Commercially aware with strong problem-solving skills
✔ UK driving licence for customer visits
🎁 What you’ll get:
• Competitive salary
• 25 days holiday + enhanced family leave
• Private Medical, EAP & wellbeing support
• Pension + 4x salary DIS
• Discretionary bonus + Christmas vouchers
• Cycle to Work, free parking & potential hybrid working
If you’re ready to step away from chasing targets or day-to-day operations and focus on what you do best — building exceptional customer relationships — this role is for you! 🚀
Apply here: https://sdwrec.com/job/strategic-account-manager-freight-forwarding-7257/
