21/09/2026
If you grew up in the eighties, you’ll probably remember when “the boss” meant exactly that. Workplace hierarchies were clear. The boss told you what to do. You did it.
But has evolved.
Today, effective leaders need to do more than provide answers and set targets. They also need to help people think, learn and grow.
That doesn’t mean becoming a full-time coach. There are moments when leaders need to be decisive, give clear direction and simply get things done. But when the goal is developing someone’s capability, providing every answer can actually get in the way.
A approach starts with curiosity.
Instead of immediately saying, “Here’s what you should do,” try asking, “What do you think?”
Listen. Ask another question. Encourage someone to explore their options and reach their own conclusion.
Over time, that can build confidence, ownership and a team that needs less day-to-day direction. Of course, it takes practice. Tight deadlines and heavy workloads can make giving someone the answer feel much quicker than coaching them towards it.
That’s why Leader as Coach is something to practise, not simply another title to add to the job description.
At , our Leader as Coach course helps leaders develop the curiosity, active listening and needed to help others fulfil their potential.
Read this week’s insight:
Why the best leaders act like coaches (and how to start).
www.workingvoices.com/insights/leader-as-coach/
