Wildcat Careers

Wildcat Careers Expert recruitment services for businesses looking to hire
IT support and cyber security roles. You’re building (or becoming) something brilliant.

You might be scaling your MSP and need talent that actually delivers. You might be a tech pro ready to move up, stand out, or switch gears. Either way, you’re here because you want recruitment that’s human, smart, and gets results. No gatekeeping. Just expert support that works. We’re Wildcat Careers. Let’s get to work.

🚨 Service Desk Engineer – New Role Alert!📍 Bradford / Hybrid (1-2 Days in Office)💼 Full-time, Permanent💰 £30K-£35K DOE +...
04/09/2026

🚨 Service Desk Engineer – New Role Alert!
📍 Bradford / Hybrid (1-2 Days in Office)
💼 Full-time, Permanent
💰 £30K-£35K DOE + Benefits

Are you an MSP Engineer who wants more ownership, more technical growth, and a team that actually values quality support?
We’re hiring a Service Desk Engineer to join a growing Microsoft-focused MSP supporting clients across the UK. You’ll work across Microsoft 365 environments, troubleshoot a wide range of technical issues, and play a key role in delivering a brilliant client experience.
💡 This isn’t a junior helpdesk role. You’ll be trusted to think independently, manage tickets properly, and continue progressing towards more advanced second-line responsibilities over time.

What’s on offer?
✅ Hybrid working (1-2 days in office)
✅ Funded training and certifications
✅ Strong progression opportunities
✅ Supportive, people-first MSP culture
✅ Exposure to modern Microsoft technologies
✅ Birthday day off + additional holiday with service
✅ Optional private healthcare

🧠 You’ll need previous MSP experience, strong Microsoft 365 support skills, and a calm, customer-focused approach to problem-solving.

👉 https://wildcatcareers.co.uk/job/3596802-service-desk-engineer/
Or drop me a message if you'd prefer to chat before applying.

The culture in your MSP isn't defined by your values.It's defined by the behaviours your leaders consistently accept.Thi...
04/09/2026

The culture in your MSP isn't defined by your values.
It's defined by the behaviours your leaders consistently accept.

Think about it.

A delayed one-to-one.
An interview cancelled at the last minute.
A manager who never gives feedback.
A team member who always carries more than everyone else.

On their own, they don't seem significant.
Repeated often enough, they become part of your culture.

When businesses tell us they're struggling with retention or hiring, we rarely start by talking about recruitment. We start by looking at leadership, communication and expectations.

Because candidates notice them.
Employees experience them.
And teams reflect them.

As we move into September, leadership becomes one of the biggest factors shaping hiring success and long-term retention.

What's one behaviour you think leaders should never ignore?

03/09/2026

Salary gets plenty of attention.

But it's rarely the only thing experienced candidates are judging.

They're watching how your business operates.

✅ Do interviews start on time?
✅ Do people keep their promises?
✅ Is communication consistent?
✅ Do your leaders sound aligned?

Every touchpoint shapes confidence.

A smooth hiring process won't hide poor leadership.

A disorganised one will expose it.

The strongest MSPs understand that recruitment isn't just about attracting talent.

It's one of the clearest reflections of how the business is run. 🚀

What part of the candidate experience do you think leaves the biggest impression?

🎧 Episode 058 is live.Your candidates are interviewing your leadership.Most MSPs assume experienced engineers are compar...
02/09/2026

🎧 Episode 058 is live.

Your candidates are interviewing your leadership.

Most MSPs assume experienced engineers are comparing salaries.

Many are actually judging something else entirely.

How your managers communicate.

How organised your interview process feels.

How quickly decisions are made.

Whether leadership appears aligned and engaged.

Recruitment doesn't create culture.

It exposes it.

In this episode we explore:

• Why interviews have become leadership audits
• How candidate perception is shaped long before an offer
• Why communication quality matters so much
• The leadership signals managers send unintentionally
• How recruitment highlights cultural weaknesses
• Why strong leadership improves hiring outcomes

Candidates are deciding whether they want to work for your leaders, not just your business.

Listen here 👉 https://open.spotify.com/episode/0dKPoVh5LDqRvDoS8JgVfj?si=iAffVvdmTCyj6cb1Dm6LcQ

The interview experience says more about your organisation than most MSPs realise.

🚨 Senior Service Desk Engineer📍 Marlow (Office-based)💰 £38K - £40K DOEAre you an experienced MSP engineer who's ready to...
01/09/2026

🚨 Senior Service Desk Engineer
📍 Marlow (Office-based)
💰 £38K - £40K DOE

Are you an experienced MSP engineer who's ready to become the technical go-to?
We're hiring a Senior Service Desk Engineer to join a well-established MSP that's been delivering trusted IT support for over 20 years. You'll be the senior technical escalation point, resolving complex issues, mentoring colleagues, and helping drive the service desk forward.

This is an excellent opportunity for someone who enjoys solving technical challenges, building strong customer relationships, and taking ownership while continuing to develop across Microsoft 365, networking, cloud, and security technologies.

💡 What's in it for you?
✅ £38K - £40K salary DOE
✅ Join a successful MSP with over 20 years of expertise
✅ Become the senior technical escalation point
✅ Broad exposure to Microsoft 365, cloud, networking and security
✅ Ongoing technical development and training
✅ Supportive team with genuine opportunities for career progression

🧠 You'll need solid MSP experience, excellent troubleshooting skills, strong Microsoft 365 knowledge, and the confidence to mentor others while delivering outstanding customer service.

👉 https://wildcatcareers.co.uk/job/3617204_senior_service_desk_engineer/

Or drop me a message if you'd like to chat first.

🚨 TWO FOR TUESDAYHiring is changing.Retention is changing.And the MSPs paying attention to both have an advantage.Septem...
01/09/2026

🚨 TWO FOR TUESDAY

Hiring is changing.

Retention is changing.

And the MSPs paying attention to both have an advantage.

September’s CTRL+ALT+RECRUIT is live.
Our new leadership deep dive blog is live.

Swipe for the headlines 👉

As teams grow, leadership becomes less about having all the answers.And more about asking better questions.📌 What's slow...
31/08/2026

As teams grow, leadership becomes less about having all the answers.
And more about asking better questions.

📌 What's slowing us down?
📌 What are we assuming?
📌 What's causing frustration?
📌 What haven't we addressed?
📌 What support is missing?

The challenge is that many leaders feel they need to solve every problem themselves.

In reality, teams often already know where the issues are.
They just need the opportunity to talk about them.

Good questions create better conversations.
Better conversations create better decisions.
And better decisions create stronger teams.

The most effective leaders aren't always the loudest voice in the room.

They're often the people creating the environment where others can contribute their perspective.

Because progress doesn't always start with an answer.

Sometimes it starts with a question.

Every MSP has a person they'd happily duplicate.🔧 Strong technically.📞 Trusted by clients.🤝 Reliable with colleagues.📋 C...
28/08/2026

Every MSP has a person they'd happily duplicate.

🔧 Strong technically.
📞 Trusted by clients.
🤝 Reliable with colleagues.
📋 Consistent under pressure.
🚀 Makes things happen.

Ask a leader why they're valuable and the conversation quickly moves beyond technical skills.
You'll hear things like:

✅ Takes ownership
✅ Communicates well
✅ Follows through
✅ Supports others
✅ Makes good decisions

These are often the qualities that have the biggest impact on team performance.
Yet they're also some of the hardest things to assess when hiring.

Technical capability gets people through the door.
Behaviour is often what determines whether they become one of the people everyone relies on.

Most MSPs can tell you who their strongest team members are.
The more useful question is:

What behaviours make them successful?

Because that's usually where better hiring, stronger leadership and healthier teams begin.

27/08/2026

A lot of businesses say hiring slows down in August. ☀️
We're not so sure.

Candidates are still looking.
Candidates are still interviewing.
Candidates are still accepting offers.
What changes is internal availability.
People are on holiday.
Diaries become harder to coordinate.
Decision-making slows down.

August doesn't break recruitment.
It exposes weak processes.

✅ Clear ownership
✅ Faster decisions
✅ Better planning
✅ Strong communication

These matters even more during the summer.
If your hiring process only works when everyone is available, it probably isn't as robust as it needs to be.

Does your recruitment process survive summer... or does it need a bit of sunscreen?

🎧 Episode 057 is live.September hiring starts in August.Most MSPs focus on recruitment when a vacancy becomes urgent.The...
26/08/2026

🎧 Episode 057 is live.

September hiring starts in August.

Most MSPs focus on recruitment when a vacancy becomes urgent.

The strongest MSPs prepare before that happens.

They clarify ownership.
Review their interview process.
Identify future hiring needs.
Remove bottlenecks before recruitment begins.

That's what creates speed when hiring becomes a priority.

In this episode we explore:

• Why September often feels more chaotic than it should
• How preparation creates hiring momentum
• The questions leadership teams should answer now
• Why ownership matters before recruitment starts
• How interview structure influences outcomes
• Why the best hiring processes are built early

Urgent hiring is easier when the groundwork has already been done.

Listen here 👉 https://open.spotify.com/episode/7sQ3iR36BXIax7amAY2S7Q?si=DBFFUE43S3SBwE7iZgyW3A

If you're waiting for a vacancy before thinking about recruitment, you're already behind.

Address

London

Telephone

+442080508482

Website

Alerts

Be the first to know and let us send you an email when Wildcat Careers posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Wildcat Careers:

Shortcuts

Share

Category