11/09/2017
Dev Ops Engineer - Brisbane
See, we have this crazy, thrill-seeking goal to climb from a small company that has been working in the government space for almost 20 years to double our revenue in the next 18 months. We aspire to reach our target by Dec 2018.
Our two niche software products do extraordinary things. The first is workflow management software that assists our clients to manage ministerial and executive correspondence. The second is an investigation management and compliance application. Neither are very sexy, but they are strong, dependable, and proven. We like to think of ourselves in third person, the person that has accumulated more domain experience in our niche markets than anyone else. We eat this stuff like protein bars and that squishy goo as we hike towards the summit.
This year we’ve been successful beyond our projections and now need to move our existing legacy “on-premise” mindset to “the cloud” to handle an avalanche of potential customers.
Recently the shift in government mindset from hosting application on-premise, now heading to the cloud, has been quite a shake-up. It has required us to self-arrest; diving into hosting our applications in the cloud, re: IaaS and PaaS (and eventually SaaS), mostly private secure hosting. Our apps are currently hosted in AWS, Azure, CITEC and other GITC approved hosting companies. Will this change? Probably, but only slightly. We are firming up some relationships with the people we want to share a campsite with; others ready to take on the mountain.
Our ropes are made by Microsoft. We use their products, technologies and drink the cool aid. Partnered with them for over 20 years, we have had some big wins including receiving a few MS Global Awards for our products.
We want the right person to be part of the reason things go so smooth from here; our expert abseiler, rappeller, the person that makes sure we don’t fall flat on our faces. The Sherpa who always has the oxygen mask and slaps it on our face before we pass out. You lead from the back and have a clear direction on how to get there… and let NOTHING stand in your way.
You could be the one to take us to the top.
We need a DevOps engineer with strong cloud services experience. By the time you come on board, we should be finished with our ISO 27001 and CSA Star certifications. This process has many controls that will be in place, we need your help to manage them, ensure they are working like your most trusted carabiner. We need a strong personality to ensure the SLA’s we have with our customers are not missed, strong reporting and process oriented trailblazing. You can sniff our capacity bottlenecks before they block our route and if they pop up, think on your feet and scale to ensure they are minimised.
Regarded highly if you have the experience and desire to manage one of our products.
In this role, you’ll work collaboratively with software engineering to deploy and operate our systems. Help automate and streamline our operations and processes. Build and maintain tools for deployment, monitoring and operations. And troubleshoot and resolve issues in our dev, test and production environments.
In our opinion DevOps is the culmination of behaviours, community, culture and technical talent colliding to improve user experience through tools, technologies, trust and people, oh, and executing.
Your climbing gear.
• Strong background in Cloud/Datacentre/Infrastructure – You can virtualise anything.. no really, anything.
• Employ effective testing strategies across multiple devices and OS versions to deliver reliable products to our customers.
• Broad technical background – the ability to use a wide variety of open source technologies and cloud services (experience with Azure is required)
• A scripting Guru – You just ate PowerShell scripts for brekky, eg: Strong experience with MS SQL, blah blah)
• Willingness to admit you are a borderline developer. (C+, ASP.NET, CSS, HTML)
• Knowledge of best practices and IT operations in an always-up, always-available service
• Knowledge of Security controls, Vulnerability scanning (understand how to manage CVE’s and ensure you can translate to the rest of the team)
• Experience with Product Management and the desire to get your feet wet, day 1.
• Network Admin/Sys Admin skills that hold up in a rock slide.
• People Skills, don’t forget the importance of gaining peoples trust and the ability to encourage them to follow you on your journey to the summit.
• Customer Service – It’s not just a department here.
• Someone who cares – just in case of injuries along the way. We don’t want to leave anyone behind.
ACCOUNTABILITIES AND PERFORMANCE MEASURES
• Deployment Frequency - Boosting deployment frequency has been a powerful motivator for shifts in development practices. The ability to make code changes quickly and easily is a key competitive advantage for any company that needs to deliver new features quickly to customers, and respond to their behaviour.
• Deployment Speed - Frequent code deployment depends in large part on being able to move quickly from committed code to that code running successfully in the production environment.
• Failure Rate – Things fail, sometimes more than we’d like. It’s great to deploy more frequently and quickly, but if changes fail just as frequently, you’ve gained nothing. Failed deployments can take services down, resulting in lost revenue and frustrated customers.
• Time to Recovery - When service does go out, the ability to recover quickly can make a huge difference to business results.
• Happier lives for sysadmins and developers (especially the Technical Director) - Organisations that can deploy changes quickly and reliably are able to introduce new features and improvements in response to the market, and ahead of competitors. Their revenue streams are more dependable, and they can plan better for the future.
ORGANIZATIONAL ALIGNMENT
• Reports to the Technical Director
QUALIFICATIONS
• Four-year college degree from an accredited institution
• Minimum three years of trail blazing and carrying heavy loads to market.
ENVIRONMENTAL JOB REQUIREMENTS AND WORKING CONDITIONS
• This position includes outside travel to customers’ premises
• All prospective employees must pass a background check.
Begin each day from our basecamp.
As if being surrounded by views of the Great Dividing Range against an Azure sky wasn’t awe-inspiring enough, we offer an inspired work place, too.
We are a small team, we have fun, we celebrate the wins and celebrate the losses too (just not as hard). We think our employee value proposition is strong, but only you can be the judge of that.
Intrinsic Factors
Autonomy – Working to goals instead of micro-managed processes; Freedom to try new things and improve existing processes.
Innovative Environment - Exposure to range of environments including Cloud, Hybrid and Standard IT environments.
Competence – Diverse group of multicultural and talented employees that are approachable, keen to share knowledge and team oriented. (India, USA, Columbia, Brazil and Australia)
Task Challenges – Performance Feedback from Managers and Peers (we work to KPI’s)
Functional Factors
Compensation – Opportunity for Performance bonuses and Regular and constant pay periods (Paid on time, every time). Corporate Income Protection Plan included in pay packet. Salary Sacrifice provisions.
Amenities – Fresh Fruit, treats, drinks and sometimes snacks and meals. Corporate Exercise Program offering subsidised gym membership.
Career Growth – Exposure to range of environments and opportunities for career progress
Personal Growth – Training and certification with Microsoft and other market leading vendors, re: HPE, OpenText, Security Vendors, etc.
Symbolic Factors
Image – Our company is a well-known, respected vendor to Government Agencies.
Individual Perception – Low staff turnover and full time permanent role.
Life Style – We offer flexible working conditions (because we know you might have another team at home and may be required to support them from time to time).
Are you up for the challenge?
Jobs typically fill up fast (did I mention we rock?) and we are located in one of Australia’s most desirable metros, BrisVegas.
So, don’t leave us hanging.
Apply today.